Safety Policy Operations Associate- Opportunity in Ireland!
IT, DV, Computer
We seek an experienced, goal-oriented, team player to join in Cpl team on a client site in Dublin City Centre and help to keep client's safety and legal process operations organized and on track.
If you're analytical, disciplined, proactive, and have a knack for managing multiple tasks efficiently, this position is for you!
In this role, you will be responsible for investigating, documenting, and following up on time-sensitive global safety-related escalations. You will provide regular updates to team members across distributed offices and interact regularly with cross-functional stakeholders. You will may also serve on the on-call rotation and work closely with other members of team to provide timely responses to emergency requests from all over the world. Comfort with electronic communications is essential.
Investigate, document, and follow up on safety-related escalations and correspondence.
Provide clear, helpful, and complete responses to time-sensitive requests and escalations.
Maintain open, thorough, and regular communication with team and in-house counsel.
Deliver quality results within external deadlines and internal SLAs.
Communicate clear, objective, and patient explanations of team policies and protocols.
Prioritize and organize escalated requests.
Participate in emergency on-call rotation.
Experience in reviewing, documenting, and tracking legal requests is strongly preferred, but not required.
MINIMUM QUALIFICATIONS & CONDITIONS
Experience with high volume request intake and processing / other operational experience.
Excellent judgment and strategic thinking; extremely detail-oriented.
Exceptional communication and writing skills.
Passion and enthusiasm for protecting user privacy and freedom of expression.
Patience, determination, flexibility, and grit.
Ability to translate feedback into action quickly.
Strong team player.
Social Media Savvy.
Multilingual; complete fluency in English and German
Part weekend shifts (Sunday to Thursday OR Tuesday to Saturday).
6-month contract (Innitially)
Location: Dublin City Centre
Salary 30K year
Contact Gerda Starolyte via email firstname.lastname@example.org for more details of the role.